Frequently asked questions

Most in-stock items ship within 2–4 business days. Rare or made-to-order pieces may take 7–14 days; we always show an estimate on the product page and in your order confirmation.

Use the Track Order page with your order number or tracking ID. You will also receive email updates when your order is packed, shipped, and out for delivery.

Selected categories ship worldwide. Currency and shipping options appear at checkout based on your region. Duties and import taxes, where applicable, are the buyer's responsibility.

We clearly label reprints, facsimiles, and original editions in the title and description. If a listing does not specify, contact us before purchase and we will confirm in writing.

For high-value statues, jewellery, and antiquarian books we can provide supplier documentation on request. Reach out via Contact Us with the product link.

Email us within 48 hours with photos of the packaging and item. We will arrange a replacement or full refund including return shipping at no cost to you.

Approved refunds are initiated within 3 business days. Depending on your bank or payment provider, funds typically appear within 5–10 business days.